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Our prizes and awards

At CaixaBank, we have been awarded with several prizes for innovation, and we hope to reap further success in the future with the support of all our customers

Awards
Certifications

Euromoney

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Euromoney Awards for Excellence 2018
Western Europe's best digital bank 2018

Euromoney Awards for Excellence 2016
Best Bank for CSR in Western Europe 2016
Best Private Bank in Spain 2016

Euromoney Awards for Excellence 2015
Best Bank in Spain

Euromoney Awards for Excellence 2014
Best Retail Bank for Technology Innovation

Euromoney Awards for Excellence 2013
Best Retail Bank for Technology Innovation



More info

Global Finance

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Global Finance Bank 2018
Best Consumer Digital Bank in Western Europe
Most Innovative Financial Institution in Western Europe
Best Mobile Banking App in Western Europe
Most Innovative Consumer Digital Bank in Western Europe
Best Consumer Digital Bank in Spain
Innovation for Digital Engagement Process for Credit Card

Global Finance 2017
Mejor Banco Digital de Europa Occidental en 2017
Mejor Banco del Mundo en Social Media
Mejor Banco Digital de España por su apuesta por la digitalización para ofrecer una mejor calidad de servicio a sus clientes.
Mejor banco de Europa Occidental en cuatro categorías:
Best in Mobile Banking (Mejor Banca Móvil),
Best in Social Media (Mejores Redes Sociales),
Best Integrated Consumer Bank Site (Mejor Página Web para clientes particulares)
Best Bill Payment & Presentment (Mejor Sistema de Pagos de Facturas)

Global Finance 2015
Best Consumer Digital Bank in Spain

Global Finance 2014
Best Consumer Digital Bank in Spain
Best in Social Media – Stocktactics

Efma

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Efma 2016
Global Innovator 2016

Efma 2015
Innovation of the Month (June 2015): My Finances.
Innovation of the Month (Abril 2015): EnFamilia.
Innovation of the Month (January 2015): LO Tablet.

Efma 2014
Global Innovator Bank

Efma 2013
Global Innovator Bank

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BAI

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BAI: Innovative Touchpoints and Connected Experiences 2018
The CaixaBank app has been recognised on a worldwide level as the most innovative way of relating to customers and offering the best user experience

BAI – Global Banking Innovation Awards 2016
Innovation in Payments: Repsol Card - Risk modelling innovation through data analytics
Disruptive Innovation in Banking: Virtual Assistant in Foreign Trade WATSON

BAI – Global Banking Innovation Awards 2015
Finalist in Societal and Community Impact: enFamilia.
Finalist in Internal Process Improvement: FinApps Community.
Finalist in Innovation in Payments: Contactless Wristband.

BAI – Global Banking Innovation 2014
Honorable Mention for Innovative Spirit in Banking
Product & Service Innovation (ReciBox).

BAI – Global Banking Innovation Awards 2013
Most Innovative Bank of the Year

BAI – Global Banking Innovation Awards 2011
Most Innovative Bank of the Year

Gartner
Most Innovative Digital Business Model Mobile 2016

Retail Banker International
Best Mobile Banking Strategy 2016

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The Global Association for Contact Centers 2014
Best Technology Innovation
Best Customer Service

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The Global Association for Contact Centers 2014
Best Technology Innovation

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The Banker 2018
Best Technological Project of 2018 (CaixaBankNow app)

The Banker Technology Projects of the Year 2016 – Mobile
ImaginBank

The Banker Technology Projects of the Year 2014
App BrokerNow para Smartwatch

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Trailblazer Award 2010
Trailblazer Award 2010 for the Contactless ATM

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Outstanding Service Award 2012
For the Best ATM Service in a Financial Institution in Europe

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Best Use of Mobile Technology in Financial Services 2011

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Publi-News Award
For Innovation in Customer Services in Cards and ATMs 2011

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Discapnet Award 2011

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